VP of Operations | Strategic Technology Leader

MD. Raihan Sharif Mridha

Accomplished technology and operations leader with deep experience in ERP implementations, digital transformation, database administration, M&A systems work, and enterprise IT delivery.

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About

Strategic technology leadership in one scan.

A compact executive profile shaped around transformation, ERP delivery, enterprise data, and operational ownership.

Executive Summary

ERP, analytics, and operations leadership for enterprise-scale delivery.

Strategic technology leader experienced in daily operations, M&A implementations, telecommunications, global digital transformation, and large-scale enterprise IT solutions.

18+ yrs

Leadership

AX/D365/SAP

ERP platforms

VP Ops

Current role

Transformation

Focus

Leadership

Experienced in leading IT teams through full lifecycle operations while collaborating with C-suite executives, IT professionals, clients, and delivery teams.

Core Platforms

Microsoft Dynamics AX, Dynamics 365 F&O/F&SC, SAP HANA, Power BI, Power Apps, SharePoint, MSSQL, Oracle, PostgreSQL, Azure, and DevOps.

Contact

rsmridha@gmail.com | +8801720266990 | Mirpur, Dhaka, Bangladesh

Education Snapshot

Bachelor of Computer Science and Engineering from IBAIS University, plus software engineering, English proficiency, and World Bank security/cyber-safety certifications.

Operating Range

Hands-on across executive communication, ERP programs, database operations, reporting systems, and delivery coordination.

ERP

Dynamics 365 F&SCDynamics CEDynamics AX 2009SAP HANAERP Systems

Database

MSSQLOracle 10gPostgreSQLSSISSSRS

Development

.NET FrameworkASP.NETMVCJavaScriptPython

Cloud

AzureTerraformDevOpsCloud TechnologiesGitHub
Contact:rsmridha@gmail.com+8801720266990Mirpur, Dhaka, Bangladesh

Skills

ERP, database, delivery, and leadership skills.

Grouped skill tabs keep the broad enterprise technology profile easy to scan.

Dynamics 365 F&SCDynamics CEDynamics AX 2009SAP HANAERP SystemsX++

Focus

Operating focus.

Core areas of leadership reflected across the resume: transformation, ERP, analytics, and delivery.

01

Digital transformation

Assess emerging technologies, develop implementation strategies, and deliver enterprise systems that improve operational outcomes.

02

ERP modernization

Lead Microsoft Dynamics AX/D365, SAP, data warehouse, and analytics programs across implementation, support, and improvement.

03

Data and analytics

Build reporting, BI dashboards, data warehousing, integrations, and performance-focused database solutions for decision makers.

04

Team and delivery

Coordinate project teams, align stakeholders, manage sprint execution, and translate business needs into reliable technical delivery.

Education

Education and certifications.

Academic credentials, professional training, and World Bank Group certificates.

B.Sc. in Computer Science and Engineering

IBAIS University

Jun 2009

Dhaka, Bangladesh

Major: Telecom

  • Course: Computer Science
  • Course: Telecommunications

Diploma in Software Engineering

NIIT

Mar 2003

Dhaka, Bangladesh

e-Technology Software Engineer

  • Course: Software Engineering
  • Course: Application Development

English Language Proficiency Course

Bhuiyan Academy

Jan 1997

Dhaka, Bangladesh

Duration: 4 months

  • Course: Foundation English
  • Course: Spoken English

Security and Cyber-Safety Certifications

The World Bank Group

2018 - 2019

Sydney

Security Responsiveness, Preventing and Addressing Sexual Harassment, Cyber-SAFER

  • Course: Security Responsiveness
  • Course: Cyber-SAFER

Experience

Professional timeline.

Resume roles are organized into compact expandable cards with stack and responsibility tags.

VP of Operations

Raihana Consulting (Affiliation with Mizkan Americas Inc.)

Mar 2008 - Current

Dhaka, Bangladesh

  • Spearheaded Microsoft Dynamics AX/D365 F&SC and SAP teams across implementation, project work, support services, data warehousing, Power BI, advanced analytics, and Power Platform utilization.
  • Integrated third-party ISVs and 3PL systems including transportation management, warehouse management, trade and promotion management, and demand planning platforms.
Dynamics AXD365 F&OSAPPower BIMSSQLX++SharePointPythonGo

Sr. Consultant (Sr. Database Administrator)

Ethics Advance Technology Ltd. (CMMI Level 4)

Apr 2021 - Jun 2025

Dhaka, Bangladesh

  • Served as project coordinator for the BANBEIS IEIMS Project under the Ministry of Education.
  • Led SRS, SDD, mock UI, ERD, functional design, development coordination, and sprint management.
MSSQLSRSSDDERDAgileReporting

Consultant (Software)

The World Bank

Mar 2018 - Jun 2020

Dhaka, Bangladesh

  • Responded to critical website issues, updates, bug fixes, and operational errors for project websites.
  • Supported project management unit staff with website operations and issue resolution.
Web ApplicationsODKGoogle ScriptSupport

Project Manager

BigmasTech Communications Ltd. (A Member of VOIPDEAL Canada Inc.)

Jan 2007 - Mar 2008

Dhaka, Bangladesh

  • Managed teams and HR development responsibilities.
  • Handled Oracle 10g database administrative tasks.
Team ManagementHR DevelopmentOracle 10g

Sr. Database Administrator

BigmasTech Communications Ltd. (A Member of VOIPDEAL Canada Inc.)

Sep 2006 - Dec 2006

Dhaka, Bangladesh

  • Administered Oracle 10g databases.
  • Monitored and optimized Oracle 10g servers.
Oracle 10gDatabase AdministrationOptimization

Sr. Software Engineer

Documenta (TM) Ltd. / BRAC IT Services Ltd. (biTS)

Jan 2002 - Aug 2006

Dhaka, Bangladesh

  • Led teams and worked across analysis, design, database administration, multi-tier data service architecture, data integrity, software quality, and client acceptance criteria.
  • Coordinated team member responsibilities, monitored delivery, and assisted engineers where required.
Team LeadDBAPOSSupply ChainHR & Payroll

Network Administrator & Programmer

Grand Information and Software Technology (GIST)

Sep 2000 - Nov 2001

Dhaka, Bangladesh

  • Built a Property Development Management System.
  • Established and administered network infrastructure.
NetworkingProgrammingProperty Management System

Projects

Enterprise systems and delivery highlights.

Representative systems, implementations, and platforms drawn from the resume.

BA

BANBEIS IEIMS

Project coordination, requirements, design documentation, ERD, sprint planning, functional design, development leadership, MSSQL database design, and reporting for the Ministry of Education project.

MSSQLSRSSDDERDDynamic Reports

Internal enterprise system

Dy

Dynamics AX/D365 ERP Programs

Enterprise ERP implementation, support, custom modules, reports, budget module, sales insight, workflows, batch jobs, server operations, ISV integrations, and cross-system integrations.

Dynamics AXD365 F&OX++Power BIMSSQL

Internal enterprise system

BR

BRAC and Aarong Systems

Built and supported Aarong POS, Aarong Supply Chain Management, BRAC University HR & Payroll, BRAC Transportation Management, producer cheque printing, and BRAC Dairy Management systems.

Database DesignMulti-tier AppsPOSSupply Chain

Internal enterprise system

BI

BI and Data Warehouse Solutions

Designed MSSQL data warehouse, BI dashboards, SharePoint portals, replication, administrative maintenance, and reporting solutions for enterprise operations.

MSSQLPower BISharePointSSISSSRS

Internal enterprise system

References

Professional references.

Reference contacts listed in the resume.

"

125, 1 Darus Salam Rd, Dhaka, 1216, Bangladesh | +88 01 707436994 | aminul.buhs@gmail.com

Md. Aminul Islam

Assistant Professor, Department of Health Informatics, Bangladesh University of Health Sciences (BUHS)

Professional ReferenceHealth InformaticsAcademic

"

Airport Road, Nikunja 2, Dhaka, 1229 | 88 02 8913912 | +88 01 713332619 | rasul@dhakaregency.net

Mohammad Ashequr Rasul

Director, MIS & Operations, Dhaka Regency Hotel & Resort

Professional ReferenceMISOperations

Highlights

Technical leadership highlights.

A compact summary of enterprise delivery, database operations, and integration work.

Professional Highlights

Highlighted work spans ERP delivery, analytics, database administration, integrations, and enterprise application development.

Contact for Details

Enterprise ERP Delivery

Led ERP implementation, development, support, workflow, batch, reporting, and integration work across large-scale operations.

LeadershipDynamics AX/D365

Stack: AX | D365 | SAP

Database and BI Operations

Delivered data warehouse, BI dashboards, replication, administration, performance optimization, and reporting solutions.

TechnicalMSSQL / Oracle

Stack: MSSQL | Power BI | Oracle

Application and Integration Work

Built web modules, custom reports, banking integrations, cross-system integrations, ODK integrations, Google scripts, and Shopify integrations.

Engineering.NET / Python / Go

Stack: .NET | Python | Go | Web API

Let's build something useful

Open to projects, roles, and collaborations.

Send a short note with the problem, timeline, and links. I'll reply with next steps or a useful pointer.

Email MePhoneDhaka
Email: rsmridha@gmail.com
Location: Mirpur, Dhaka, Bangladesh
Phone: +8801720266990